© Copyright 2011 Guy’s Academy Hair, Skin & Nails SANITATION, STERILIZATION AND DAILY DUTIES Students are expected to follow the rules of sanitation and sterilization as set forth by the Louisiana State Board of Cosmetology.  All student salon spa stations must be cleaned after each use.  This includes cleaning the mirror, counter top, chair, chair base, facial bed, equipment, sweeping the floor and cleaning any product spillage in the surrounding area.  Student is responsible for cleaning personal equipment after each use. Classroom furniture and equipment must be cleaned at the end of each class daily.   Each student is required to participate in sanitation assignments during the designated time each day.  See duty lists for assignments as duties rotate.  Written counseling may be given for non-participation. PROJECT WORKSHEETS Project Worksheets are used as a training tool allowing students to practice and improve speed and skill level.  Students must have assigned Project Worksheets available for review upon request.  Failure to complete assigned Project Worksheets in a timely manner may result in delay of student’s academic progression as well as disciplinary action.  Students will not be cleared for State Board Testing until all project work is completed. PERSONAL STUDENT SERVICES Personal student services are a privilege and are awarded in recognition of excellence.  Student prices are 50% off service menu price.   Students can earn service reward cards by attending 100% of scheduled hours weekly, student of the week drawings, customer satisfaction, service volume/retail accomplishments and prizes for school sponsored competitions.  Student service must be requested one week in advance, using the appointment book located at the time clock.   No more than two student appointments will be scheduled at a time.  Appointments will be limited to no more than two hours in length.   Student service appointments will be scheduled by the Customer Service Coordinators for any Tuesday thru Thursday.  Students may not receive personal services on Fridays or Saturdays.  Client services take priority over student services and may result in student appointments being rescheduled.   Any service balance that exceeds the value of a student reward card must be paid for by the student.   Service reward cards may not be redeemed after expiration date. Any student receiving and/or performing personal student services without an appointment and a service ticket will be subject to disciplinary action.    Graduates of Guy’s Academy may receive services at student price for a period of 30 days after graduation while waiting for State Board test dates.  Licensed alumni may receive services at student price and purchase products at a discounted rate. CLASSROOM AND STUDENT SALON SPA ETIQUETTE A five minute grace period is allowed for getting to your scheduled class.  After five minutes, students must have permission from the Director/Administrator to enter.  Students may not leave class for any reason without permission from the Instructor.  Students should arrive to class with all books and supplies.  Personal property is not permitted in classrooms and must be kept in your locker.  The student salon spa is a classroom and all classroom policies apply.  Weekly schedules are posted in advance for review.  Students may not assist or advise another student during any service or classroom activity unless otherwise instructed by a staff member.   Only school products are allowed for use in all classrooms.  Client services are assigned on an individual student educational need.  Unprofessional behavior and refusing a client are unacceptable.  Student will be dismissed for the remainder of the day and face additional disciplinary action.  All student work is supervised and must be checked and signed off by an Instructor before guests leave the student salon spa area. Students are not permitted to sit in any student salon spa area, enter the dispensary and/or block the window where supplies are dispensed, stand in front of or go behind the reception desk unless authorized by a staff member.   Students may check guest appointments at the dispensary. FINAL SCHOOL EXAM Final written exams will be scheduled after successfully completing all required written and practical exams and a minimum number of scheduled hours.  (Cosmetology 1050 hours and Esthetics 700 hours) Students must pass the final exam with a minimum of 80% to be cleared for the Louisiana State Board Exam.  Cosmetology students must remain in State Board Review class until scoring at least 80% on the final written exam.  Cosmetology students can schedule the Louisiana State Board National Exam after passing the school final and completing 1000 hours of attendance. RETAKE, MAKE-UP AND PRACTICE TESTS Students are required to retake all chapters with a score below 80%.  At the discretion of Instructional staff, students may be given additional requirements when retesting multiple times.  All make-up tests must be completed within 30 days of occurrence. Students assigned to the student salon spa will schedule make-up and practice tests one week in advance on the appointment book located at the time clock and are subject to approval by the Director. Students will be scheduled for test retakes at the dispensary.  Completed tests are returned to the dispensary and will be graded at the convenience of staff members.  Students taking computerized tests will sign out at the dispensary at the appointed time and sign in after testing is completed. Make-up tests for students not scheduled for the student salon spa will be issued at the discretion of the classroom Instructor. LIBRARY PROCEDURES Staff members are responsible for checking items out of the library.  Check-in time is at the end of the day.  Items may be signed out overnight.  Items must be returned to the same staff member that checked them out.  Students are responsible for returning all library items in the same condition as when they were checked out.  A replacement fee will be charged for any item not returned. LOCKERS Lockers are the property of Guy’s Academy and will be assigned at orientation, students may not use more than one locker and may not change lockers without authorization.  Students will furnish their own combination lock and must provide the combination number to the school.  Lockers must be kept clean.  Food , beverages and inappropriate pictures may not be stored in student lockers.   Nothing may be attached to the outside or on top of lockers. SEARCH OF STUDENT LOCKERS, PERSONAL POSSESSIONS AND STUDENT’S PERSON The courts have upheld the claim that school lockers are school property lent to the student for their convenience.   A search of this property is not an “illegal” search under the Fourth Amendment of the Constitution, but a reasonable exercise of the school’s power in the interests of health, welfare and safety of all students.  Therefore, students will have no reasonable expectation of privacy regarding their lockers.  Inspection of the interior of lockers may be conducted by school officials for any reason, at any time, without notice, without consent and without a search warrant.  This policy was established to assist in providing a safe, healthful, productive educational environment for students, customers and employees. The school is responsible for assuring that no locker contains contraband.  Contraband is defined as any unauthorized item, possession of which is prohibited by school policy and/or law.  This includes but is not limited to weapons and “look-a-likes,” illegal substances (as defined in the drug free policy), materials belonging to the school, employee or student and stolen property. It will be a violation of this policy for students to use lockers for unauthorized purposes or to store contraband.  It will be a violation for students to carry contraband on their person or in their personal possessions.  Personal possessions include but are not limited to roll-abouts, purses, backpacks, book bags, packages and clothing. A search of personal possessions of a student and/or a student’s person will be reasonable in its scope and intrusiveness.  School officials may search a student’s locker and seize any materials deemed to be in violation of policy or illegal as defined by law.  Such materials may be used as evidence against the student in disciplinary or criminal proceedings.  When a student’s locker is being searched, the student will be notified and give opportunity to be present.  As soon as practical after the search of a student’s locker or personal possessions, a school official will provide notice of the search results, including an inventory of seized items. A student found to have violated this policy and/or the directives and guidelines implementing it will be subject to discipline in accordance with school policy, which may include suspension or expulsion, and the student may, when appropriate, be referred to legal officials. A student wishing to appeal any action taken as a result of a search and seizure may do so according to the complaint policy as published in the policy manual. GRIEVANCE PROCEDURE Any Student, Instructor or Interested Party should seek resolution to any problem/complaint directly through The School’s complaint procedure prior to filing a complaint with any other agency. 1.   A written complaint form (available in the business office) must state the basis for any allegation, all relevant names, dates and a brief description of the problem/complaint.  The signed written complaint must be filed with the Administrator/Director within Thirty (30) days of the date of occurrence.  2.  A school representative will meet with the complainant within Ten (10 ) business days.  If no resolution can be reached, a copy of the meeting results will be provided to the complainant.  The unresolved complaint with all documentation will be forwarded to a Complaint Committee. 3.  The Complaint Committee will be composed of Three (3) people. (i.e. Owner, Director, Instructor, Financial Aid Administrator and/or student.)  The committee will review all facts related to the complaint and may, at its discretion , in writing request additional information.  Depending on the extent and nature of the complaint, interviews with appropriate staff and other students may be necessary to reach a final resolution of the complaint.  If no further information is required,  the committee will provide the complainant with a written explanation of what actions are to be taken within Fifteen (15) business days. 4.  Complainant’s must exhaust the schools internal complaint process before submitting a complaint to any other agency.   The complainant may wish to pursue their complaint with the appropriate State/Federal agency or private entity with expertise in the matter.  All organizations of affiliation, licensing and accrediting agencies are listed in the handbook. FIRE PROCEDURES Exit the building through the nearest exit door.  Do not try to gather up your supplies or personal belongings.  LEAVE EVERYTHING AND GET OUT!  If you have a client, take them with you.  YOU MUST GATHER TOGETHER IN THE NORTH PARKING LOT IN FRONT OF THE BUILDING AND WAIT FOR FURTHER INSTRUCTIONS. TORNADO PROCEDURES All students, clients, and staff should immediately go to the main hall, outside the restrooms, and sit with head down and arms folded around knees.  Remain in this position until all signs of danger have ceased.